Business Insurance has recognized Lockton as one of the "Best Place to Work in Insurance." foreight years running. We think you’ll agree! A few of the reasons Associates love working at Lockton include:
- Opportunities for growth and advancement, including paid training and professional development
- 12-week paid parental leave
- A huge emphasis on community involvement –Associates are encouraged to support and volunteer for their favorite charities
- Frequent athletic and wellness events
- Social and teambuilding opportunities like happy hours and other celebrations
- Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
Provide strategic and tactical consulting and account management support on an assigned book of business.
Serve as the primary operations liaison between Lockton and clients. Under the Producer’s direction, serve as primary technical advisor to clients on all group insurance issues. Interface effectively and confidently with senior management of clients and/or prospects, representing Lockton in the highest professional manner.
Develop with the Producer new business within the book of business.
Prepare an Annual Service Plan for each client. Meeting with clients quarterly or as necessary.
Oversee renewal and marketing efforts and take a lead role in carrier selection and/or financial negotiations:
- Oversee/approve all vendor, plan design, and financial recommendations in concert with Account Manager and Producer;
- Write the Executive Summary for the Annual Renewal/Marketing report;
- Prepare implementation schedule.
Review drafts of all employee communication pieces.
Review and sign-off on all agreements and/or documents.
Schedule and lead all client meetings; attend enrollment meetings as necessary.
Ensure that data in BenefitPoint is loaded and updated annually for all assigned clients.
Supervise Account Managers and Account Administrators in preparation of Monthly Experience Reporting, Mid-Year Report, and Annual Renewal/Marketing Report.
Review the Revenue by Client report on a monthly basis. Ensure commissions due for all clients are paid on a timely basis. Seek opportunities to increase commission income at renewal time.
Handle complex underwriting and funding issues and strategies.
Develop mutually-beneficial relationships with insurance carriers and administrators to generate optimal results for clients (competitive costs, competitive renewals, expedient problem resolution, etc.).
Direct/assign special projects for clients as needed in concert with the Unit Manager.
Develop and maintain an extensive knowledge of insurance coverages and markets.
Prepare written correspondence, reports, and analyses as needed.
Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer.
Bachelor’s degree in a business-related field, or equivalent education and/or work experience in the employee benefits industry required.
Minimum of five years’ employee benefits industry experience preferred.
Firm working knowledge of group benefits in multiple product lines and a basic understanding of risk management.
Working knowledge of different financial arrangements and products available to clients, as well as federal and state legislation and legal issues related to the insurance industry.
Strong knowledge of underwriting, financing, and funding approaches.
Ability to compile, analyze, and interpret financial information and data to facilitate decision making.
Ability to prepare and present client presentations with clarity and understanding.
Proficiency in the use of Microsoft Word, Excel required; PowerPoint desired.
Must have strong customer skills, along with ability to develop sound client relationships with multiple clients. Demonstrated ability to instill confidence and comfort with clients.
Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required. Must be results-oriented with the ability to change priorities as needed.
Must have above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy.
Ability to travel by automobile and aircraft and be away from home more than one day and night.
Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world’s largest privately held, independent insurance broker by helping clients achieve their business objectives.For eight consecutive years, Business Insurance magazine has recognized Lockton as a "Best Place to Work in Insurance." To see the latest insights from Lockton’s experts, check Lockton Market Update. Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you. **NO AGENCIES PLEASE** Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees. #LI-SP1